Internet Security Tips
Read privacy policy of the website:


Make sure that you read the privacy policy of the website before parting with any personal information such as name, email id,contact number, etc and be aware of how your information would be used by the website owner.


Online Transaction Security Tips:
  • Customers need to follow secure computing guidelines to avert any frauds or security breaches to their accounts, as keys to the online transactions are held by respective account owners in the form of Customer IDs and Internet passwords (IPIN).
  • Keep your Customer ID and IPIN confidential and do not disclose it to anybody.
  • Change your IPIN as soon as you receive it by logging into your online account. Memorize your IPIN, do not write it down anywhere.
  • Refer "Protect your computer accounts with strong passwords" section under computer security tips.
  • Avoid making online transactions from shared computer networks such as cyber cafes.
  • Do not click on links in the emails or sites other than to access our web portal.
  • Always visit our portal by typing the portal's website address ( ) on to the browser's address bar.Users are encouraged to add our portal's URL to Favorites or Bookmark in the user computer browser.
  • If your Customer ID and IPIN appear automatically on the login page of webpage, you should disable "Auto Complete" feature on your browser. To disable auto complete feature:
  • Open Internet Explorer, Click on Tools=> Internet Options=> Content.

  • Click on "Auto Complete", under "Personal Information"

  • Uncheck "User names and passwords on forms", click on "Clear Passwords"

  • Click "OK"

  • Always type your confidential account information. Do not copy paste it.

  • Monitor your transactions regularly.

  • Always logout when you exit the web portal. Do not directly close the browser.

  • In addition to the above stated points please refer Computer Security Tips.


Online Payment Security Tips:
  • Always shop or make payments through trusted / reputed websites and bookmark those sites if you use them regularly.
  • Ensure that the URL of the website is correct by verifying it in the address bar of your computer browser.
  • Do not click on links in emails or on referral websites to visit the online shopping site. Always type the URL in the address bar of the browser to visit the website.
  • Do not enter your confidential account information such as Credit Card Numbers, Expiry Date, CVV values, etc on any pop-up windows.
  • If you are a frequent online shopper, signup for Verify by Visa and Master Card secure code program.
  • Check for PAD LOCK symbol on the webpage before furnishing your Credit Card Numbers, Expiry Date, PIN and CVV values, etc to make payments.
  • Make note of the transaction IDs for future reference incase of disputes.
  • Check your account statements regularly and bring any fraudulent transaction to the notice of Bank.
  • Do not respond to emails seeking your confidential account information that try to lure you with offers, jobs or prizes etc.
Use licensed software on your computer:


Unlicensed software procured from untrustworthy sources could have malicious programs such as virus or trojans that may damage your computer by corrupting your files or may reveal your confidential data such as passwords of your various accounts, Credit/Debit card numbers, etc without your knowledge to the owner of that software.


Do not allow unauthorised access to you computer:


Unauthorised access to your computer could lead to compromise of your confidential data stored on your computer.


Protect your computer accounts with strong passwords:
  • Computers identify its users based on usernames and passwords unlike humans. Use strong passwords to secure your computer accounts from being> compromised or misused and follow good password management practices such as:
  • Keep alphanumeric passwords with length of minimum 8 characters. You can use phrases in sentences such as "nature's wrath tsunami to frame your passwords as they are easy to remember and difficult to crack.
  • Do not use dictionary based words or your personal information such as name of your spouse or child or your date of birth etc as passwords, because they are easy to crack or guess.
  • Do not keep same passwords for multiple accounts.
  • Maintain confidentiality of your passwords.
  • Do not write down your passwords.
  • Do change your passwords once in every three months.
Update your computer with latest security patches:
Install latest security patches for your operating system and other components like browser, email client, etc as released by your computer's operating system vendor. Keep your computer updated periodically of security patches and protect your computer from intrusions.


Use anti-virus, anti spyware and personal firewall:
Computers connecting to internet face a variety of threats from the internet such as infections from malware such as viruses, trojans, spyware, adware, etc that may affect the security of user computers in terms of corrupting files, system failures or transmitting user confidential data to hackers or fraudsters without the knowledge of the user. Hackers can take control of user systems by intrusions and misuse them to launch malicious attack on other systems, conduct illegal activity, gain access to your confidential information, etc. Protect your computer from malware by installing anti-virus and anti-spyware software and keep it updated with the latest signature files. Use personal firewalls to protect your computer from intrusions by hackers on the internet. Do switch off / disconnect your computers from internet when not in use.